Privacy Policy
Last updated: July 2025
1. Introduction
This privacy policy explains how BIOCON Group ("we", "our", "us") collects, uses, and protects your personal information when you visit our website and use our services.
Company Details:
Trading as: BIOCON Group, BioConstruct NewEnergy, BioConsult, BioContractors
Registered Company: BioConstruct NewEnergy Limited
Company Number: 09112259
Registered Address: 1 Navigator Court, Preston Farm Industrial Estate, Stockton-On-Tees, TS18 3TQ
Contact for Privacy Matters: info@biocongroup.com
We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including:
Contact Forms: Name, email address, phone number, company name, and any message or enquiry details
Quote Requests: Contact details, project information, and specific requirements
Newsletter Sign-ups: Name and email address
Job Applications: Name, contact details, CV, employment history, qualifications, and any other information you provide in your application
General Correspondence: Any information you provide when contacting us directly
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
Website Analytics Data: IP address, browser type, device information, pages visited, time spent on pages, and referral sources (collected via Google Analytics)
Cookies and Similar Technologies: Information about your browsing behaviour and preferences (see our Cookie Policy below)
3. How We Use Your Information
We use your personal information for the following legitimate business purposes:
3.1 Service Delivery
Responding to your enquiries and providing information about our anaerobic digestion and biogas services
Preparing and delivering quotations for consulting, maintenance, servicing, and training services
Managing and delivering our full lifecycle support services
Communicating with you about our services and your projects
3.2 Recruitment
Processing job applications and CVs
Contacting candidates about employment opportunities
Conducting recruitment processes and assessments
3.3 Marketing and Communications
Sending newsletters and updates about our services (with your consent)
Providing information about new services, training opportunities, and industry developments
Improving our website and services based on your feedback
3.4 Legal and Administrative
Complying with legal obligations and regulatory requirements
Protecting our business interests and rights
Maintaining records for business continuity and quality assurance
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Legitimate Interests: For business communications, service delivery, and website analytics
Consent: For newsletter subscriptions and marketing communications
Contract Performance: When processing information to fulfil service agreements
Legal Obligation: Where required by law or regulation
5. Sharing Your Information
We may share your personal information with:
5.1 Third-Party Service Providers
Subcontractors: Specialist anaerobic digestion contractors who assist with project delivery (primarily UK-based)
IT Service Providers: For website hosting, maintenance, and technical support
Professional Advisors: Including lawyers, accountants, and business consultants
Analytics Providers: Such as Google Analytics for website performance analysis
5.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or to protect our rights and interests.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the relevant parties.
All third parties are required to maintain the confidentiality and security of your personal information and use it only for the specified purposes.
6. Data Retention
We retain your personal information for the following periods:
Contact Form Enquiries and Quotes: 12 months from last contact, unless you request removal or unsubscribe.
CVs and Job Applications: 6-12 months from submission date
Newsletter Subscriptions: Until you unsubscribe or request removal
Website Analytics Data: As determined by Google Analytics retention settings (typically 26 months)
We may retain information for longer periods where required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
7. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Request transfer of your data to another organisation
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at info@biocongroup.com.
8. Cookies
8.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyse website performance.
8.2 Types of Cookies We Use
Essential Cookies: Necessary for basic website functionality
Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
Preference Cookies: Remember your settings and preferences
8.3 Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:
Secure hosting and data transmission
Access controls and authentication
Regular security assessments and updates
Staff training on data protection requirements
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Transfers
Your personal data is primarily processed within the UK. Where we use service providers outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.
11. Children's Privacy
Our services are not directed at children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
12. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised "last updated" date.
13. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Email: info@biocongroup.com
Address: 1 Navigator Court, Preston Farm Industrial Estate, Stockton-On-Tees, TS18 3TQ
Phone: (+44) 1642 679000
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ICO Website: www.ico.org.uk
ICO Helpline: 0303 123 1113
This privacy policy applies to all BIOCON Group websites and services, including those operated under our trading names: BioConstruct NewEnergy, BioConsult, and BioContractors.